Effective date: January 1, 2026. This policy applies to Normal Concrete Company and the website normalconcretecompany.com.
Normal Concrete Company is a concrete contractor based in Normal, IL. Our website address is normalconcretecompany.com. You can reach us at info@normalconcretecompany.com.
We collect information in a few different ways depending on how you interact with our website.
When you fill out a contact or estimate request form on our website, we collect the information you submit - typically your name, phone number, email address, and a description of your project. We use this information only to respond to your inquiry and follow up about your project.
When you visit our website, standard web server logs and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, the pages you visit, the time and date of your visit, and referring URLs. We use this information to understand how visitors use our website and to improve it.
Our website may use cookies - small text files stored in your browser - to support basic site functionality and analytics. Most browsers allow you to control or disable cookies through their settings. Disabling cookies may affect how some parts of the site work.
We use the information we collect to:
We do not sell your personal information. We do not use your contact information for unsolicited marketing after your project inquiry has been resolved.
Our contact forms are powered by Tally (tally.so), a third-party form service. When you submit a form, your information is transmitted through Tally in accordance with their privacy policy, which you can review at tally.so/privacy.
We may use Google Analytics or similar tools to understand website traffic. These tools collect anonymized data about how visitors use our site. Google Analytics data collection is governed by Google's privacy policy at policies.google.com/privacy.
We retain contact information submitted through forms for as long as it is reasonably needed to respond to your inquiry or fulfill the purpose for which it was submitted. If you request that we delete your information, we will do so promptly unless we are required to retain it by law. Web server log data is typically retained for 90 days.
You have the right to request access to the personal information we hold about you, to request corrections, or to request that we delete it. To make any such request, contact us at the email address below.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information, which means the right to opt out of sale does not apply. For any other CCPA requests, contact us directly.
We take reasonable technical and organizational measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you not to submit sensitive information (such as payment card numbers) through contact forms.
Our website may contain links to other websites we do not operate. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted means you accept the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@normalconcretecompany.com.